Top Shelf Transportation Privacy Policy
1. Introduction
Top Shelf Transportation (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make a reservation, or use our services.
By accessing our website or using our services, you consent to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
A. Information You Provide to Us:
Name
Email address
Phone number
Billing and payment information
Pick-up and drop-off locations
Event details (date, time, number of passengers)
B. Information Automatically Collected:
When you visit our website, we may automatically collect certain information such as:
IP address
Browser type and version
Pages you visit and time spent on our site
Device and operating system information
C. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You may choose to disable cookies through your browser settings, but some site features may not function properly.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process reservations and provide transportation services
To communicate with you regarding your booking, changes, or updates
To send you promotional materials or special offers
To improve our website, services, and customer experience
To comply with legal obligations or resolve disputes
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: With trusted partners that assist in payment processing, website hosting, email delivery, or analytics.
Legal Compliance: When required by law, regulation, subpoena, or court order.
Business Transfers: In connection with a merger, sale, or reorganization, your information may be transferred to a successor entity.
All third parties are required to maintain the confidentiality and security of your information.
5. Data Security
Top Shelf Transportation uses reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer needed, we will securely delete or anonymize the data.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications by following the instructions in any promotional email.
To exercise any of these rights, please contact us at cuzstomerservice@topshelf.tours
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a minor, we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
Top Shelf Transportation reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting to our website with a revised “Effective Date.” Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Top Shelf Transportation
customerservice@topshelf.tours 317-535-3535